Refund & Return Policy
Refund & Return Policy
Effective Date: April 11, 2025
Company: Vavida LLC
Website: www.clockbusters.com
1. Our No-Return Policy (For Now)
We currently do not accept physical returns of products. As a startup, we're simplifying operations while prioritizing customer happiness. That means:
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No need to ship anything back.
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If something’s wrong, we’ll make it right.
2. Damaged or Incorrect Items
If your product arrives damaged, defective, or simply incorrect, please contact us within 7 days of delivery at:
📧 support@clockbusters.com or support@vavida.co
Include:
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Your order number
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A photo of the issue (if applicable)
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A short description
We’ll resolve it by:
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Issuing a refund
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Sending a replacement
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Or offering store credit — your choice
3. Unwanted Products
Changed your mind?
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You do not need to return the item.
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We suggest donating, gifting, or recycling it.
In select cases, we may offer a partial refund or store credit — just reach out.
4. Refund Processing
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Refunds are issued to your original payment method
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Depending on your bank or provider, refunds may take 5–10 business days
5. Subscription Orders
Please note:
Subscription orders that have already been processed are non-refundable.
You can cancel your subscription anytime before the next billing date to avoid future charges.
6. Affiliate Products
Some products we recommend are fulfilled by third-party brands. These are clearly marked as affiliate products and are not sold or shipped by us.
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Returns, refunds, and warranty claims for affiliate items must be handled directly with the original seller
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Need help figuring out who that is? Contact us and we’ll point you in the right direction